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A large blue chip technology company is currently offering the position of Genesys - CTI consultant. This is a hands-on technical role for end to end design and analysis. In short, the prime objective is to produce high level designs and low level technical designs, satisfying customer demands for ICR, CTI, IVR and ACD. The consultant will work closely with users and other department members to identify, realize and manage the delivery of integrated functionality.
The successful candidate must be experienced in Genesys suite versions 6.1 through 6.5.1. This includes expert experience in integration, configuration, infrastructure and software development. You must have expert knowledge in CTI technologies as well as in System Architecture and Network integration. Java, Unix and Oracle experience is essential, as is 15 years IT industry experience and 5 years Routing Integration experience.
Knowledge of the Telecomms industry is desirable.
If you feel you meet all the requirements above, please apply now.
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